Privacy Policy

Last updated: 2026-11-04. This policy explains what personal data we collect when you use ro-uf.com, why we collect it and what rights you have.

1. Who we are

Xinnian Environmental Protection Equipment Co., Ltd. ("Xinnian", "we", "us") is a water treatment equipment manufacturer registered in Zhengzhou, Henan, China. For any question about this policy or your personal data, contact us at 515387426@qq.com.

2. What we collect

Information you submit through inquiry forms: name, company, business email, phone or WhatsApp number, country or region, product of interest, estimated quantity and the content of your message.
Technical information generated automatically: IP address, browser and device type, referring page and pages visited. This is used for security (rate limiting, spam prevention) and aggregated traffic statistics.
Communication records: emails, quotations and meeting notes exchanged after your inquiry.

3. Why we use it

To answer your inquiry, prepare a technical proposal and issue a quotation — this is the core purpose and is necessary to take steps at your request before entering a contract.
To provide after-sales support and warranty service for equipment you purchase.
To protect the website against spam, abuse and fraud (legitimate interest).
To improve our products, content and website usability using aggregated, non-identifying statistics (legitimate interest).

We do not sell, rent or trade your personal data. We do not send marketing emails unless you explicitly ask to be added to our mailing list, and you can unsubscribe at any time.

4. Cookies and analytics

This website uses only cookies and local storage that are necessary for it to function correctly (for example remembering your language choice). If we enable privacy-friendly, aggregated analytics, it is used solely to understand which pages help buyers, never to build advertising profiles. You can block or delete cookies in your browser settings at any time; the site will continue to work.

5. Sharing and international transfers

Your data is accessed only by our sales and engineering staff who handle your inquiry. Limited processors may process it on our behalf: our hosting provider, our business email provider and, where you request it, freight forwarders or inspection agencies. Some of these may be located outside your country. Where data leaves the EEA or the UK, transfers rely on standard contractual clauses or an equivalent lawful mechanism.

6. How long we keep it

Inquiry records are kept for up to 24 months from the last contact so that we can pick up a project that is delayed. Quotation and contract records are kept for the period required by accounting and export regulations. You may ask us to delete your inquiry at any time.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of your personal data, to data portability, and to withdraw consent. To exercise any of these rights, email 515387426@qq.com. We respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. Security

Inquiry data is transmitted over HTTPS, stored on access-controlled servers, and accessible only to authorised staff. We keep software patched and limit the amount of data we collect to what is needed to answer your request.

9. Children

Our website and products are intended for business use. We do not knowingly collect personal data from anyone under 16.

10. Changes

If this policy changes materially, we will update the date above and, where appropriate, notify active contacts by email.

Questions about your data? Write to 515387426@qq.com.